Privacy Policy
Last Updated: January 2025
Introduction
ENT Hearing Aid Specialists ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, email address, phone number, and mailing address
- Date of birth and insurance information
- Medical and hearing health history
- Appointment scheduling information
- Payment and billing information
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our healthcare services
- To schedule and manage appointments
- To process payments and insurance claims
- To communicate with you about your care and our services
- To send appointment reminders and follow-up communications
- To improve our website and services
- To comply with legal and regulatory requirements
HIPAA Compliance
As a healthcare provider, we are committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Your medical information is handled with the utmost care and confidentiality.
We maintain physical, electronic, and procedural safeguards to protect your PHI. Our staff is trained on HIPAA requirements and the importance of maintaining patient privacy.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With healthcare providers involved in your care
- With insurance companies for billing and claims processing
- With service providers who assist us in operating our business
- When required by law or to protect our legal rights
- With your consent or at your direction
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Request restrictions on how we use your information
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our website may not function properly without them.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
ENT Hearing Aid Specialists
Phone: (770) 679-3304
Address: 105 Riverstone Terrace, Canton, GA 30114